100% Satisfaction Guaranteed. Customer Reviews
D B
18 hours ago
We ordered several large pieces of equipment from Maxum and when they arrived everything was packaged well, but we were missing an item. With a quick email to customer service I received a very fast response with no hassle at all and my replacement part was on its way. It arrived quickly and in perfect condition. Sometimes a piece of hardware or item might be missing or damaged but it makes a huge difference to know you're buying from a company that will make it right quickly and without making it difficult - that's exactly what we got with Maxum and that's just one more reason that we'll be purchasing from them again in the future - thanks Maxum!!
Hubby
23 hours ago
I ordered 17 boxes of "Premium EZ Rubber Gym Mat – Grey".
Keep in mind that this is a 3/4" premium rubber tile with 70% speckled finish. Seriously, stall mat prices have gone up significantly. The price per sq. ft. is almost comparable, I get a more professional look, installation uses clips at multiple points to interlock each tile and the quality is superior. I thoroughly researched rubber flooring and I dare you to find anything similar at this price point "delivered" right to your home. Shipping was incredibly fast and stress free.
Keep in mind that this is a 3/4" premium rubber tile with 70% speckled finish. Seriously, stall mat prices have gone up significantly. The price per sq. ft. is almost comparable, I get a more professional look, installation uses clips at multiple points to interlock each tile and the quality is superior. I thoroughly researched rubber flooring and I dare you to find anything similar at this price point "delivered" right to your home. Shipping was incredibly fast and stress free.
Alexis Chouinard
6 days ago
Solid rack, I am not disappointed!
Chester Rosales
1 week ago
I picked up the Snode AD80 Adjustable Dumbbells – Pair (10–80 lb) with Magnetic Weights & Stand Set from MAXUM FITNESS, and overall, I’m seriously impressed.
The dumbbells themselves are rock solid. The adjustment system is smooth and feels durable — no rattling, no cheap plastic feel. Going from lighter accessory work to heavy presses is quick and efficient, and having 10–80 lbs in one compact setup keeps my space clean and organized.
Now about the magnetic add-on plates — they’re a great idea and genuinely useful for those in-between weight jumps. They stick firmly and feel secure once attached. That said, swapping them on and off can be a bit of a hassle. And quick tip: watch your fingers when lining them up… get them caught in between and, well… “ouch.” 😅 But once they’re on, they’re solid and don’t feel loose or sketchy at all.
As for MAXUM FITNESS, great experience. Shipping was actually free (as advertised), everything arrived in excellent condition, and communication was smooth.
And here’s my favorite part — their phone number works. Like, an actual human answers. Not a robot. Not 14 menu options. A real person. In this day and age? That alone deserves applause.
Strong product. Strong customer service. Would absolutely recommend. 💪
The dumbbells themselves are rock solid. The adjustment system is smooth and feels durable — no rattling, no cheap plastic feel. Going from lighter accessory work to heavy presses is quick and efficient, and having 10–80 lbs in one compact setup keeps my space clean and organized.
Now about the magnetic add-on plates — they’re a great idea and genuinely useful for those in-between weight jumps. They stick firmly and feel secure once attached. That said, swapping them on and off can be a bit of a hassle. And quick tip: watch your fingers when lining them up… get them caught in between and, well… “ouch.” 😅 But once they’re on, they’re solid and don’t feel loose or sketchy at all.
As for MAXUM FITNESS, great experience. Shipping was actually free (as advertised), everything arrived in excellent condition, and communication was smooth.
And here’s my favorite part — their phone number works. Like, an actual human answers. Not a robot. Not 14 menu options. A real person. In this day and age? That alone deserves applause.
Strong product. Strong customer service. Would absolutely recommend. 💪
Chris Smith
2 weeks ago
Visited to look at gym flooring. Staff was helpful and provided all the information we needed.
D B
2 weeks ago
I did tons of research before buying and I'm glad I did because I made the right decision. This rack is extremely solid and buttery smooth and as far as home gym equipment goes it's by far the closest I've ever used to commercial equipment. I had a couple of build questions and was able to get an English speaking human on the phone very quickly each time, a human who gave me great customer service and clear explanations for everything I wanted to know. I couldn't be happier!
Response from the owner:Thank you for taking the time to share your experience.
We’re very glad to hear the rack met your expectations in both build quality and performance. It’s also great to know our team was able to assist you clearly and promptly during your setup.
We truly appreciate your support.
We’re very glad to hear the rack met your expectations in both build quality and performance. It’s also great to know our team was able to assist you clearly and promptly during your setup.
We truly appreciate your support.
adreane namusoke
3 weeks ago
David Rignault
3 weeks ago
From the very start Maxum Fitness customer service has been top notch. I started looking at their home gyms 2 years ago and they answered all of my questions in a timely and courteous manner. When I finally decided to order the X2, Maxum went above and beyond the call of duty to ensure that I was completely satisfied. Once I set up the X2 I was blown away by the quality and functionality. I love my X2 and always look forward to working out on it. If you're on the fence about purchasing from Maxum , just do it and you won't regret it. 5 stars all day!
Response from the owner:Thank you very much for your thoughtful review and for choosing MAXUM Fitness.
We’re glad to hear you’re enjoying your X2 and that our team was able to assist you along the way. Your feedback truly means a lot to us.
Thank you again for your trust.
We’re glad to hear you’re enjoying your X2 and that our team was able to assist you along the way. Your feedback truly means a lot to us.
Thank you again for your trust.
Johnny Gajic
4 weeks ago
Bought the f-220 from Bob couple years ago. Use it as a commercial trainer in my gym. Has never failed us! I’m upgrading , and going back to Bob.
Ben Higgins
4 weeks ago
MAXUM Fitness X1 Functional Trainer with XSA Smith
Build quality
Very high. No manufacturing defects that I can find. Frame and weight stacks were aligned correctly out of the box. No rust, burrs, bent parts, or damaged welds. Every component was individually wrapped and arrived without shipping damage. Once assembled, everything looks clean and intentional. All connectors fit properly in the rack holes. Based on build quality alone, I have a hard time seeing where REP or Rogue would justify a meaningful price increase.
Utility
Extremely flexible machine. The articulating arms and included adapters make this far more than a basic functional trainer. The only real limit is creativity. Included cable handles are better than expected and more than sufficient for a home gym user. My unit has 26 mm holes, so compatibility with true 1” aftermarket accessories should be straightforward. There are newer arms coming with 1:1 ratio and vertical articulation, but I do not expect to upgrade, as I would rather not partially disassemble the rack.
Customer service
This is clearly a small operation. Staff are friendly and helpful, but communication is casual and sometimes blunt. During my order there were some growing pains that affected shipping, and updates could have been more proactive. In hindsight it’s clear they were addressing issues, but I did have to follow up to stay informed.
Setup and storage
Assembly is straightforward but realistically requires two people. Instructions are provided as a manual plus supplemental photo guides; merging these would improve clarity. I missed one minor step and had to backtrack, but nothing serious. Expect a lot of packaging. Nearly every part is individually wrapped, roughly 35 pieces, so bring large trash bags. Storage for accessories is left to the user. I added pegboard for handles and am likely adding a spare 3×3 upright to organize the remaining adapters.
Overall
Excellent hardware and value. If you are comfortable working with a smaller company and don’t need white-glove communication, the product itself is very strong.
Build quality
Very high. No manufacturing defects that I can find. Frame and weight stacks were aligned correctly out of the box. No rust, burrs, bent parts, or damaged welds. Every component was individually wrapped and arrived without shipping damage. Once assembled, everything looks clean and intentional. All connectors fit properly in the rack holes. Based on build quality alone, I have a hard time seeing where REP or Rogue would justify a meaningful price increase.
Utility
Extremely flexible machine. The articulating arms and included adapters make this far more than a basic functional trainer. The only real limit is creativity. Included cable handles are better than expected and more than sufficient for a home gym user. My unit has 26 mm holes, so compatibility with true 1” aftermarket accessories should be straightforward. There are newer arms coming with 1:1 ratio and vertical articulation, but I do not expect to upgrade, as I would rather not partially disassemble the rack.
Customer service
This is clearly a small operation. Staff are friendly and helpful, but communication is casual and sometimes blunt. During my order there were some growing pains that affected shipping, and updates could have been more proactive. In hindsight it’s clear they were addressing issues, but I did have to follow up to stay informed.
Setup and storage
Assembly is straightforward but realistically requires two people. Instructions are provided as a manual plus supplemental photo guides; merging these would improve clarity. I missed one minor step and had to backtrack, but nothing serious. Expect a lot of packaging. Nearly every part is individually wrapped, roughly 35 pieces, so bring large trash bags. Storage for accessories is left to the user. I added pegboard for handles and am likely adding a spare 3×3 upright to organize the remaining adapters.
Overall
Excellent hardware and value. If you are comfortable working with a smaller company and don’t need white-glove communication, the product itself is very strong.
Response from the owner:Hi Ben,
Thank you for the detailed and thoughtful review. We appreciate you taking the time to share your experience.
We also value your honest feedback on communication. As we grow, we’re continuing to improve our processes and be more proactive with updates.
Thanks again for your support.
Thank you for the detailed and thoughtful review. We appreciate you taking the time to share your experience.
We also value your honest feedback on communication. As we grow, we’re continuing to improve our processes and be more proactive with updates.
Thanks again for your support.