dollarsMaxum fitness Reviews
Bob2025-01-23T15:51:44-05:00100% Satisfaction Guaranteed. Customer Reviews
eric winsor
2 days ago
The MAXUM s150 is the perfect addition to any home gym, the multi use machine comes with multiple attachments that covers all workouts, the s150 is heavy duty and smooth, Stop paying high gym memberships and get one of these you won’t regret it!!!
Marlee Kamieniecki
1 week ago
Maxum was great to deal with. They always responded to emails in a timely manner. The product itself is very well designed and built. I felt their instructions missed a lot of details that could affect the functionality of the product had I not been able to figure out where certain parts went. Some of the parts were labelled incorrectly and there were parts not in the manual and parts that were listed in the manual but not delivered with the shipment. Thankfully, I think this was a printing error as I was able to assemble the machine without missing parts
Response from the owner:Thank you for taking the time to share such detailed feedback, Marlee! We’re very glad to hear that you had a positive experience with our team and that you’re happy with the design and build quality of your MAXUM equipment.
We also appreciate you pointing out the issues with the assembly instructions, part labeling, and manual. We’re sorry for the confusion this caused during assembly. Feedback like this is extremely valuable, and we’ll make sure your comments are shared with our team so we can look into improving the instructions and labeling.
Thank you again for choosing MAXUM Fitness. We’re happy to hear you were able to get everything assembled and hope you enjoy your machine for years to come! 💪
Jacob Devine
1 week ago
Exceptional equipment and great service! Couldn’t have asked for a better home gym experience
Charles
2 weeks ago
Got exactly what I ordered, in proper packaging (Snode AD80 dumbbells). Shipping was quick and I received all the boxes together.
Joshua Talebi
2 weeks ago
Great company to deal with and quality products. Had a good experience with customer service and delivery was smooth!
Response from the owner:Thank you so much for the review, Joshua! 🙌
We're so glad to hear you had a great experience with our team, from customer service to delivery, and that you're happy with the quality of your MAXUM Fitness equipment. We truly appreciate your support and kind words!
Enjoy your equipment and happy training! 💪
Tracy Klien
2 weeks ago
The gym is pretty awesome & sturdy, with smooth cables and fits perfectly in my basement gym with clearance to be able to do pullups. Giving it 4 stars due to the poor instructions. They manual & photos did not always match the same machine. Had to undo & redo some of the gym, so took some hours to build.
Jarod Hart
1 month ago
A+ excellent service, bonne qualité de produits
Hyun Hwang
2 months ago
Product had damage upon delivery. I sent the support pictures within 48 hours. The only option was to bring the equipment to the physical location for exchange. Unfortunately I am unable to travel to their physical store and I am just left with a damaged product.
Response from the owner:Thanks for the feedback, and we're sorry the dumbbell cradle arrived with a small chip on the base. That's a manufacturing defect and the replacement part is covered under warranty at no charge.
One clarification for anyone reading: an in-store exchange wasn't the only option. We also offered to ship a new cradle out to you — no need to send the damaged one back. What our warranty doesn't cover is the freight, which was about $25 in this case. Since you're local to our Weston Rd store, we offered in-store pickup as a courtesy so you could skip that cost entirely.
That replacement is still available either way you prefer. Please reply back to the email we sent you regarding this.
Daniel Bellemare
2 months ago
Outstanding service and fast delivery!
I am extremely satisfied with my experience. The shipping speed was remarkably fast, and the customer service team was top-notch. To top it all off, I was able to get service in French, my usual language, which made the whole process even smoother. Highly recommended!
Response from the owner:Thank you so much Daniel for your wonderful review! 😊
We're thrilled to hear that you had such a positive experience with us. Providing fast shipping and excellent customer service is always our goal, and we're especially glad we could assist you in French to make the process even more comfortable.
Thank you for choosing MAXUM Fitness, and Enjoy your new equipment! 💪
Atamjit Gill
2 months ago
purchased x1. very sturdy and solid, i would recommend maxum fitness if anyone is looking for great quality fitness equipment
Response from the owner:Thank you so much for your kind words, Atamjit! 💪
We're thrilled to hear you're enjoying your X1 and we truly appreciate your support and hope your new home gym helps you crush your fitness goals for years to come. Happy training!
